Terms of Service

Welcome to the game services (such as "Street Wars: Basketball", "Royal Go") provided by Kokoa Studio Limited (hereinafter referred to as "we" or "us"). Please read and understand these Terms carefully before using our games. By starting or continuing to use our games, you indicate that you have read, understood, and agree to be bound by all the provisions of these Terms. If you do not agree to any part of these Terms, please stop using our games immediately. 🎮

1. Eligibility and Account

a. Our game products are recommended for adult use. Minors should use the services under the guidance and with the consent of their parents or guardians.

b. During the registration process, you may be required to provide an email address and set up a username and password. You agree to provide true, accurate, and up-to-date information and to maintain the accuracy of such information.

c. You are solely responsible for the security of your account and password and must not disclose them to any third party or allow others to use your account. You are responsible for all activities under your account, whether authorized by you or not.

The account is owned by Kokoa, and you are granted only a limited, non-transferable license to use it.

2. User Content and Code of Conduct

a. "User Content" refers to any text, data, images, audio, video, or other content that you upload, transmit, or submit through our services.

b. You are solely responsible for the User Content you create and must ensure that it does not infringe upon any third party's intellectual property rights, privacy rights, portrait rights, or other legal rights, and does not contain any illegal, infringing, obscene, harassing, defamatory, violent, or discriminatory content.

c. You shall not:

We reserve the right to monitor User Content and take appropriate measures against violations of these Terms, including but not limited to deleting content, restricting features, suspending, or terminating accounts.

3. Virtual Items and Payments

a. Virtual currency, items, equipment, etc., within the games (collectively, "Virtual Items") are only usable within the designated games according to the service rules and have no real-world value.

b. When you purchase Virtual Items, you obtain a limited, non-transferable license to use them, not ownership. These Virtual Items cannot be exchanged for cash, physical goods, or other items of value.

c. All purchases are generally final and non-refundable, unless otherwise required by applicable law or at our discretion.

d. Upon termination of an account (whether by voluntary deletion or due to violation of these Terms), associated Virtual Items will become unusable and cannot be restored. Virtual currency in inactive accounts (no login for 3 consecutive years) may be reclaimed by the system.

e. All transactions are processed through third-party payment platforms such as Apple App Store and Google Play. Please refer to the respective platforms for billing and transaction records.

4. Intellectual Property

a. All content of our games, websites, logos, graphics, audio, video, code, etc. ("Kokoa Content") is the intellectual property of Kokoa or its licensors.

b. You may use Kokoa Content only for personal, non-commercial purposes in compliance with these Terms.

c. You retain ownership of the User Content you create, but you grant Kokoa a worldwide, royalty-free license to use, display, store, and distribute such content as necessary to provide the services.

d. Any feedback, suggestions, or ideas you provide become the property of Kokoa without compensation.

5. Disclaimer and Limitation of Liability

a. Our services are provided "as is" without any express or implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

b. We cannot guarantee that the services will be uninterrupted, error-free, or absolutely secure, and we are not responsible for service interruptions or data loss caused by network, device, or third-party service issues.

c. All expressions, settings, and worldviews within the games are virtual content intended solely to enrich the gaming experience. They do not represent the real-world stance of Kokoa or any third party, nor do they constitute mapping or evaluation of any real individual, group, or event.

d. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, punitive, or consequential damages, regardless of the legal theory. Our total liability shall not exceed $100.

6. Privacy Protection

We take your privacy very seriously and will collect, use, store, and process your personal information in accordance with our Privacy Policy. Please be sure to read and understand the policy before using our services.

7. Modification and Termination of Terms

a. We reserve the right to modify these Terms at any time. Modified Terms will be announced in-game or on our official website. Your continued use of the services constitutes acceptance of the modified Terms.

b. You may delete your account through in-game settings or by contacting customer service.

c. If we believe you have violated these Terms or that your actions may cause harm to our services, other users, or third parties, we reserve the right to suspend or terminate your account without prior notice.

8. Third-Party Services and Links

Our services may contain links, content, or applications provided by third parties. These third-party services have their own terms and privacy policies, which you should read and understand. We are not responsible for the content, accuracy, availability, or security of these third-party services.

9. Governing Law and Dispute Resolution

a. These Terms shall be governed by the laws of the People's Republic of China.

b. Any dispute arising from or relating to these Terms shall first be attempted to be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to the China International Economic and Trade Arbitration Commission (CIETAC) for arbitration in Beijing in accordance with its then-effective arbitration rules. The arbitral award shall be final and binding on both parties.

10. Miscellaneous

a. These Terms constitute the entire agreement between you and us regarding the use of the services, superseding all prior or contemporaneous oral or written agreements.

b. If we do not enforce any provision of these Terms, it shall not constitute a waiver of that provision or any other provision.

c. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

11. Contact Us

If you have any questions, suggestions, or need to exercise related rights regarding these Terms, please contact us via:

📧 service@royal-go.net

💬 In-Game Customer Service

Thank you for choosing our games. We wish you a pleasant gaming experience! 🎉